App FAQ

How to link your print subscription to the digital app for iPad

Before you begin, be sure to update the Food Mag app via the App Store.

Step 1.



library_view


Upon first opening the app you will be greeted with the Library. Here is where you’ll find all digital issues currently available for download/purchase.

As a print subscriber you are entitled to every digital issue (from issue 71 and onwards) for free download. But first you will need to create a digital subscription account with us.


Step 2



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Tap on the large subscription banner at the top of the Library or “Subscribe” on the top left to open a popup with a set of options as seen below

Tap on the “I Have a Print Subscription” option.


Step 3



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You will now see the “Register your print subscription” form.

Simply fill in the above fields matching your current Print Subscription details. Also include your e-mail address and the password you would like to use for logging in to your digital account.


Step 4



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Once completed, tap “Done” on the top left of the window.




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This will take you back to the Library. Now that you have registered your digital account, click “Sign in” on the top left.

Step 5



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You will now be greeted with the “Sign in” dialog box where you enter your username (which is your e-mail) and password as defined in the “Register your print subscription” step.

Step 6



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Once you are logged in you will see the following icon. Click to download your digital issues

How to link your print subscription to the digital app for iPad

Before you begin, be sure to update the Food Mag app via the App Store.

Step 1

library_view_iphone

Upon first opening the app you will be greeted with the Library. Here is where you’ll find all digital issues currently available for download/purchase.

As a print subscriber you are entitled to every digital issue (from issue 71 and onwards) for free download. But first you will need to create a digital subscription account with us.

Step 2

library_view_iphone_gear

Tap on the gear icon on the top right of the Library.

Step 3

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Tap on “I Have a Print Subscription”.

Step 4

iphone_register_form

You will now see the “Register your print subscription” form.

Simply fill in the above fields matching your current Print Subscription details. Also include your e-mail address and the password you would like to use for logging in to the digital portal.

Step 5

iphone_register_form_done

Once completed, click “Done” on the top left of the window.

iphone_subscribe

Now that you have registered your digital account, click “Sign in”

Step 6

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You will now be greeted with the “sign in” dialog box where you enter your username (which is your e-mail) and password as defined in the “Register your print subscription” step.

Step 7

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Once you’re logged in you will see the following download text beside each issue. Tap to download your digital issues.

Before you begin, be sure to update the Food Mag app via the App Store.

Step 1

Tap on the Sign In button located on the top right. On the iPhone tap on the gear icon on the top right to show the “Settings” page with the “Sign In” option.

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Step 2

Tap on the “Create an Account” link that appears.

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Step 3

Tap on the large blue button titled “Tap here if you have a promo code”

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Step 4

A new page will appear where you are required to enter your name, the Promo Code, and both your E-mail and Password. Your E-mail and Password will be used to sign in to your digital account and download issues of Food Magazine.

Please Note: The Promo Code is to be entered in all CAPITAL letters.

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Step 5

Provided you have entered the promo code correctly you will be shown a message stating that you have successfully registered an account. You may now Sign In and download your complementary issues of Food Magazine. As in Step 1, tap the “Sign In” button and now enter your E-mail address as username and Password.

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If you have either forgotten or simply want a new password, follow these steps:

Step 1.

Tap on the Sign In button located on the top right. On the iPhone tap on the gear icon on the top right to show the “Settings” page with the “Sign In” option.

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Step 2.

Tap on the “Forgot Password” link from inside the Sign In box that appears.

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Step 3.

Fill in the “Reset Password” form that appears with your E-mail address and click “Reset Password”. Provided your E-mail address is valid, you will be greeted with a new page that informs of a successful reset. An E-mail will now be send to your E-mail address.

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Step 4.

An E-mail similar to the one pictured below will be in your inbox. If you have not received it after more than 5 minutes, please check your Spam folder. Click on the link inside the E-mail. This can be done on either your laptop, PC or tablet and smartphone.

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Step 5.

Upon clicking the link in your E-mail, you will be directed to a new form as pictured below. In this form, enter your E-mail address and the new password you would like to use. Enter it twice to ensure there are no mistakes. Once you click “Submit” your account will be updated with your new password.

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